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Delivery Policy

We ship every weekday. We do not ship at weekends or on Bank or Public Holidays. We can ship an order placed before 4pm on a Friday for Delivery on a Saturday for the costs outlined below.

During the busy times, especially in the lead up to Halloween, when we and our couriers and suppliers see higher order volumes we cannot guarantee shipping times.

For orders placed before 4pm on a normal Monday – Friday we will ship the same day.

For orders placed on a Sunday, we will ship on the Monday. If the Monday is a Bank Holiday, we will ship the next working day, Tuesday.

All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges on larger items and may also experience delivery delays.

For all orders totaling over £150 (excluding VAT), we will ship free of charge.

For all orders totaling below £150 (excluding VAT), we will charge a sum of £10 + VAT per carton.

For Saturday deliveries we will charge an additional £20 + VAT per carton.

We use DPD Next Day before 12 Noon for the majority of our deliveries. This is a reliable tracked service. We also offer DPD Saturday delivery before 12 Noon. Where charges apply, these are shown above.

We will also sometimes use Royal Mail 24 / 48 or Signed For services and Royal Mail Special Delivery Before 1pm.

International Deliveries

We regularly ship internationally and will quote for the cost of carriage according to the destination, weight and volume of the cartons forming the shipment. Please contact us with details of your requirements and we will provide a quotation for your consideration.

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